CX Storytelling – Bring the Right Attitude to Your Next Presentation

Just picture your audience in their underwear. This is common advice given to someone who is nervous about public speaking. Taking it a step further, it is said that Winston Churchill overcame his fear of speaking by picturing his audience naked. It may have worked for him, but I think it’s way too creepy. CX

Continue reading

The post CX Storytelling – Bring the Right Attitude to Your Next Presentation appeared first on CX Advantage.

Are You a CX Storyteller?

Is storytelling listed in your job description? Probably not. But maybe it should be. I have become more and more convinced that the best way to capture attention, be persuasive and encourage action is through storytelling. Storytelling makes an emotional connection that helps us better understand a situation or problem. CX professionals can use storytelling

Continue reading

The post Are You a CX Storyteller? appeared first on CX Advantage.

How to Use Storytelling to Sell Your Brand and Vision

People remember how you make them feel, not the information you give them

Why Marie Forleo Says This One Marketing Trick Is So Important

Remember, your customers have a lot to say.

So, What’s Your Story? 3 Ways Storytelling Can Help Boost Your Business.

As entrepreneurs, we're all in a perpetual "competitive admissions" game. Stories connect your customers to you.

Why Your Frontline Staff Need to Be Your Best Storytellers

Train your salespeople as storytellers first and foremost to ensure your story matters wherever you decide to go next.

3 Storytelling Tips for Brands in Emerging Tech Sectors

The brand that tells the best tale will win, so flex your storytelling muscles and get to work.

5 Places to Use Storytelling in Your Marketing to Drive Sales

Humans are wired for story. The customers you attract that way bring their trust and loyalty, causing you to live happily every after.

Why the Best Brands Are the Best Storytellers

Greg Rollett sits down with a five-time Emmy winner to talk storytelling.

The Secret of Story Telling

Consumer touch points are opportunities to communicate. Walk in your the customer's shoes and think about where they interact with your brand.