Here’s How to Get Your Customers to Leave Positive Reviews (And Why You Can’t Afford Not To)

If you can get customers to leave you reviews, your business will grow, and your customers will trust you more and more.

Don’t Dread the 1-Star Review — Capitalize on It

Customers don't trust a business with only perfect reviews.

California’s Supreme Court Ruled Yelp Doesn’t Have to Take Down Negative Reviews. What Does That Mean for Your Business?

Business owners have to pay attention to online reviews because they can have a huge impact.

Sell While You Sleep With These 5 Proven Strategies for Getting Customer Reviews That Close Sales

You can't afford to not get reviews from every client you serve.

This Guy Fooled TripAdvisor Into Ranking His Garden Shed the Top Restaurant in London

Online reviews are supposedly the gold standard for judging a business but, seriously, not all that glitters is gold.

Respect People’s Right to Review Your Company Online, Even When There’s Bitching Involved.

"Asking if a company has ever had a bad review online is like asking if someone's ever been on a bad date," said one president.

3 Tips for Dealing With Negative Reviews Like a True Entrepreneur

It only takes one harsh review to scare off an untold number of potential customers. How you respond will make all the difference.

6 Ways to Make Online Reviews Work for Your Business

If you're not already utilizing customer reviews online, you should be. Here are six simple ways to do that.

How to Use Reviews to Grow Your Business

Do you even ask your customers for reviews? Because there's a good chance you won't get what you don't ask for.

5 Surefire Ways to Improve Your Site’s Online Reviews

Having negative online reviews about your site is not the same as having 'bad' reviews. This writer explains the difference.