Your LinkedIn Help is on the Way

In my recent LinkedIn user survey, I asked: "What would you like to learn this year in my weekly emails?" There were more than 200 responses to this question, and I will address many of them right here in the upcoming months. However, quite a few of them can be answered easily by using one of these three resources: 1. My book, The Power Formula for LinkedIn Success, now in its 3rd edition 2. My blog 3. LinkedIn's Help Center You may have already … [Read More...]

Shrinking Blog Paragraphs Like a Strip of Bacon

“When I see a paragraph shrinking under my eyes like a strip of bacon, I know I’m on the right track,” says Peter DeVries, American author and novelist known for his satiric wit. Paragraphs, says Richard Anderson in Powerful Writing Skills, are like rest stops, giving our eyes and minds a break before going on to the next matter. Minimalism in blogging, I think, includes making posts readable and easier to look at, and short paragraphs are part … [Read More...]

After A Failure, What Makes Customers ‘Trust’ Again? And Can Chipotle Pull It Off?

When you construct a safety policy, first and foremost, make it personal. … [Read More...]

Create amazing customer experiences

Six ideas for creating amazing customer experiences: Always have a goal: “If you have no wish, how can it possibly come true?” – Seth Godin Make an emotional connection: "Disneyland is a work of love. We didn't go into Disneyland just with the idea of making money." – Walt Disney Don’t take shortcuts: “The10,000 hour rule is a definite key in success” – Malcolm Gladwell Stop … [Read More...]

Have you ever taken a huge risk that didn’t work out?

SmartPulse -- our weekly nonscientific reader poll in SmartBrief on Leadership -- tracks feedback from more than 210,000 business leaders. We run the poll question each week in our e-newsletter. Have you ever taken a huge risk that didn't work out? Yes, I've made a huge bet and it was a big disaster: 70% No, whenever I've taken such risks, they've always worked out: 17% No, I've never made a big bet: 13% Can you handle the fallout? A very large … [Read More...]

Latest IT News

Messaging Apps Vary Widely When It Comes to Privacy

With the arrival of Google’s new Allo service, it’s worth looking beneath the hood to see how popular messaging services care for users’ private correspondence.

China’s Internet ‘Stream Queens’ Tap Fans for Cash

On China’s live streaming platforms, top hosts belt out songs and fans shower them with cash during shows that resemble mass online dates, as authorities grapple with a market that has attracted the likes of Alibaba and Tencent.

Bitcoin-Inspired Technology Starts to Reshape Currency Markets

Bitcoin-inspired ledger technology is taking its first steps in foreign-exchange markets. On Tuesday, New York-based CLS Group said clients will be able to access a forthcoming currency-trading platform through a distributed ledger.

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