Home Page

Less is more: You’re about to receive less email from LinkedIn

Many of you have told us that you receive too many emails from LinkedIn. We’re also not immune to the late night talk show host jokes. We get it. And we’ve recently begun to make changes so that the emails you receive are more infrequent and more relevant. Here are two of the most recent examples: If you are getting too many invitations to connect, we have begun to send you a single weekly digest in place of individual emails. If you … [Read More...]

What’s Your Blogging Type?

“A picture is worth a thousand words, but your font choice can make quite the statement, too,” writes Christine Birkner in Marketing News. “Font styles are messaging cues, and serve as important branding elements,” Birkner adds. For my Say It For You blog, I chose to use Arial, a popular sans serif font. While there’s a variety of decorative fonts that look good as headlines, writingspaces.com points out, for the main font of your blog, you … [Read More...]

7 Ways Introverts Can Become Master Minglers

Shy people enjoy the networking advantage of being the good listeners everyone enjoys meeting. … [Read More...]

Common mishaps with Customer Experience (CX) design

There are many reasons your Customer Experience program can fail; however, being mindful of these potential mishaps can help you maximize your probability of success: The listening process is too simplistic, irrelevant, too long, or disjointed Lack a close-the-loop or account follow-up process Become fixated on a single metric or score Survey feedback standing alone as the customer indicator Contact database less than ideal … [Read More...]

Would you rather be seen as being a fair leader or a just one?

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Leadership — tracks feedback from more than 190,000 business leaders. We run the poll question each week in our e-newsletter. Would you rather be seen as being a fair leader or a just one? I’d rather be seen as being fair: 44% I’d rather be seen as being just: 56% Justice Beats Fairness. Life’s not fair. Not everyone will be happy with the decisions … [Read More...]

Latest IT News

Lawyers Squabble Over $81 Million in Fees for Tech Wage Suit

Attorneys for tech workers who claimed four big tech companies colluded to suppress wages are squabbling over the division of the legal fees in the $415 million settlement.

Samsung Looks to Bigger Galaxy for Smartphone Star

Samsung is revamping one of its most important product releases of the year, underscoring the pressures the company faces as its mobile earnings take a hit from Apple and Chinese rivals.

Payments Startup Stripe Raises Funds at $5 Billion Valuation

Visa and venture-capital firm Kleiner Perkins Caufield & Byers were among the investors in the five-year-old startup’s latest funding round.

More Posts from this Category