How Empathy Will Grow Your Sales and Marketing Pipeline

Writers note: I’m writing this as a primer for my session at Dreamforce 2016 next week. We have more marketing channels and more content being created than ever before, but there’s a growing disconnect between our customers and us. Today’s customers are weary of pitches, cold emails, hype, and manipulative messages, and as a result, they tune them out. There’s a trust gap. In our rush to obtain leads, drive opportunities and close sales to move … [Read More...]

The Online Response to the Big Debate Reveals Just How Influential Social Media Is

While social media played a role in both the 2008 and 2012 elections, the influence of platforms such as Facebook and Twitter in previous election cycles pales in comparison to this year. … [Read More...]

How VR Will Change the Way We Work

It's highly possible that VR integration will drastically alter the way you do your job. … [Read More...]

Create amazing customer experiences

Six ideas for creating amazing customer experiences: Always have a goal: “If you have no wish, how can it possibly come true?” – Seth Godin Make an emotional connection: "Disneyland is a work of love. We didn't go into Disneyland just with the idea of making money." – Walt Disney Don’t take shortcuts: “The10,000 hour rule is a definite key in success” – Malcolm Gladwell Stop … [Read More...]

10 Signs That You Suck As a Leader

Your staff won't tell you that you're terrible. You'll just have to figure it out yourself. … [Read More...]

Latest IT News

Fintech Upstart LendUp Fined

Fintech upstart LendUp was fined by the Consumer Financial Protection Bureau and a California state regulator Tuesday over widespread violations of payday and installment-lending laws.

Elon Musk Outlines Mars Plans

Entrepreneur Elon Musk unveiled his contrarian vision of sending humans to Mars in roughly the next decade and ultimately setting up colonies there.

Yahoo Breach: Senators Demand Answers

Six Democratic U.S. senators have written to Yahoo CEO Marissa Mayer, seeking answers to questions about the company’s 500-million-account data breach, thought to be the largest ever.

More Posts from this Category