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Does Your LinkedIn Account Need to be Tightened Down?

The LinkedIn Privacy & Settings section has a new look and feel. If you haven’t noticed it yet, I suggest you take a little tour to check things out. The changes aren’t earth shattering, but there are some changes in functionality. Therefore, I think it’s time to address simple ways to adjust your settings, because time is money, and you’ll have more success if you can avoid spending time on the least important … [Read More...]

Business Blogging More Than a Matter of Facts

“While most organizations believe they must safeguard all date and treat it as an invaluable corporate asset, the truth is that data has no intrinsic value. Data isn’t an asset at all; the real value lies in the information behind the data,” writes Pedro Cardoso of Enterprise Apps Today. Instead of focusing on “managing data”, Cardoso concludes, it important to look at what types of information will be game changers for the business and your … [Read More...]

Mark Cuban: Business Is the Ultimate Sport

Even professional athletes take time off and know they will retire. … [Read More...]

Fundamentals for your VOC program

Some of the fundamental aspects of building a Voice of the Customer (VOC) program include: You need to define success. If you don't know what success looks like, then the effort to improve the customer experience can be ineffective since your team doesn't have a vision of what they are striving for. Once you know what success looks like, you need to set clear expectations around delivery and performance. Help your team understand … [Read More...]

Mark Cuban: Business Is the Ultimate Sport

Even professional athletes take time off and know they will retire. … [Read More...]

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Users of China’s most popular digital-payment service, Alipay, can now use the mobile app to hail a car anywhere in the world where Uber is available.

Geek-Friendly Books to Read This Spring

Curious how to camp comfortably, calculate improbable coincidences or commandeer a drone? Check out these reviews of “A Woman’s Guide to the Wild,” ‘‘Fluke: The Math & Myth of Coincidence” and “The Drone Pilot’s Handbook.”

Family of Tyler Clementi Is on Mission to End Bullying

Jane Clementi tells time by counting the months since her 18-year-old son Tyler jumped off the George Washington Bridge. It has been 67. Since the tragedy, the family has launched a foundation to stop bullying.

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